Voicemail and Auto Attendant Systems

Voice Processing

SVMi-4E

Integrated Voice Processing Platform for the iDCS 100, DCS Compact, and DCS 50si key system products

With 4 ports standard, up to 100 mailboxes and a full Auto Attendant, the SVMi-4E offers the highest level of professionalism to your business, providing immediate, personalized, and unobstructed access to callers.
 

Download product brochure

 

Features
 
     
  ACCESS MANAGER  
  Blocked Personal Greeting
Busy Personal Greeting
Call Blocking
Call Forwarding
Day / Night Personal Greeting
Find Me
Follow Me (Off Premises Transfer)
Hold for Busy Station
Multiple Personal Greetings (9)
Night Intercept
Park and Overhead Page
Personal Customized Options
Retrieve Public Caller from Hold
Screened Rejected Personal Greeting
Stored Telephone Numbers
Weekly Availability Schedule
  
     
  ADMINISTRATION FEATURES  
  Activity Display
Administrator?s Mailbox
Auto Delete Subscribers
Automatic Setup
Back Up and Restore
Default Operation
Password Security
Programming - On Site or Remote*
Subscriber Administration
Subscriber Database
System Reports
Voice Prompted Programming
Voice Studio
  
     
  VOICEFORM QUESTIONNAIRE (Q&A)  
  Multiple Response Destinations
Playback Header Prompt
Team Transcription
Unlimited Questions
VoiceForm
  
     
  AUTO ATTENDANT FEATURES  
  Alphabetic Directory (Multiple)  
  Auto Attendant Routing  
  Automatic After Hours Answering  
  Announce Hold Position
Announce Hold Time
Camp On Support
Direct to Mailbox
Holidays and Special Events Scheduler
Incoming Call Overflow
Interruptible Voice Prompts
Maximum Greeting Length
Multiple Call Handling		  
  Multiple Language Support
Operator Access
Single Digit Call Routing		  
   
   
SYSTEM FEATURES
Caller ID Compatible
Fax Detection and Transfer
Flexible Numbering Plan
Individually Defined  
   Mailboxes and Extensions
Keyset Display and Soft Key Support		  
  MOH Supply  
Multiple Mailbox Support
Operating Mode/Oriented Call Processing 
Operating Mode Override
Proprietary Design
Recordable System Prompts
Schedule Table
Synchronized Clock

 

*Remote Programming requires use of extermal modem sold separately.

  
     
     
  VOICE MAIL FEATURES  
 

Announcement Only Mailboxes
Answer Machine Emulation
Auto Conversation Record
Auto Forward
Auto Log In
Auto Message Play
Broadcast
Call Back
Call Forward to Voice Mail
Call Record
Call Back Request Messages
Date and Time Stamp
Delivery Imperative
Direct Messaging / Quick Memo
Distribution Lists
Extended Prompting
External Number Notification
External Pager Notification
Future Delivery
Group and Sort Messages Prior to Play
Individual Mailbox Greeting
Individual Mailbox Name
Individual Mailbox Password
Maximum Number of Messages
Message Address Verification
Message Alert Notification Schedule
Message Counter
Message Length Controls
Message Retention Time by Subscriber
Message Waiting Light Indication
Message Options:

  • Delete
  • Retrieve
  • Delivery Options
  • Rewind
  • Fast Forward
  • Save
  • Forward with Append
  • Send
  • Pause
  • Scan
  • Play Order
  • Skip
  • Replay
  • Undelete
  • Reply
Multiple Subscriber Mailbox Login
Multiple Subscriber Mailboxes
Name Addressing
Net Mailbox (AMIS)
New / Old Selection
One Touch Access
Pager Notification Schedule
Personal Mailbox Administration
Private (Confidential) Messages
Quick Memo
Reminder
Reply Required
Retrieve Public Caller from Mailbox
Return Receipt (Certified Message)
Self Memo / Reminder
Self Memo / Reminder Categories
Speed Control
Subscriber Workload Manager
Until... Scheduling
Urgent Messages
Volume Control