Features

Voicemail and Auto Attendant Systems

Voice Processing

SVMi-8E

Integrated Voice Processing Platform for the iDCS 500

The SVMi-8E is part of Samsung's fully integrated voice processing platform family. This "in-skin" platform offers the features and functionality of Voice Mail and Auto Attendant while focusing on immediate, personalized, and unobstructed access to callers. SVMi-8E allows your company to increase productivity by efficiently managing your busy call traffic and effectively serving your business communication needs.

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Features


	ACCESS MANAGER
	Blocked Personal Greeting Busy Personal Greeting Call Blocking Call Forwarding Day / Night Personal Greeting Find Me Follow Me (Off Premises Transfer) Hold for Busy Station Multiple Personal Greetings (9) Night Intercept Park and Overhead Page Personal Customized Options Retrieve Public Caller from Hold Screened Rejected Personal Greeting Stored Telephone Numbers Weekly Availability Schedule

	ADMINISTRATION FEATURES
	Activity Display Administrator?s Mailbox Auto Delete Subscribers Automatic Setup Back Up and Restore Default Operation Password Security Programming - On Site or Remote* Subscriber Administration Subscriber Database System Reports Voice Prompted Programming Voice Studio

	VOICEFORM QUESTIONNAIRE (Q&A)
	Multiple Response Destinations Playback Header Prompt Team Transcription Unlimited Questions VoiceForm

	AUDIOTEX FEATURES
	Audiotex Librarian Automatic Announcement Delete Announcement Replay Play Multiple Announcements

	FAX-ON-DEMAND (Requires VPMF-E)
	Caller Selected Delivery Compound or Multiple Document Delivery Document Librarian Voice Labels

	AUTO ATTENDANT FEATURES
	Alphabetic Directory (Multiple) Auto Attendant Routing Automatic After Hours Answering Announce Hold Position Announce Hold Time Camp On Support Direct to Mailbox Holidays and Special Events Scheduler Incoming Call Overflow Interruptible Voice Prompts Maximum Greeting Length Multiple Call Handling Multiple Language Support Operator Access Single Digit Call Routing
	SYSTEM FEATURES
	Caller ID Compatible Expandable Fax Detection and Transfer Flexible Numbering Plan Individually Defined Mailboxes and Extensions Keyset Display and Soft Key Support MOH Supply Multiple Mailbox Support Operating Mode/Oriented Call Processing Operating Mode Override Proprietary Design Recordable System Prompts Schedule Table Synchronized Clock *Remote Programming requires use of extermal modem sold separately.


	VOICE MAIL FEATURES
	Announcement Only Mailboxes Answer Machine Emulation Auto Conversation Record Auto Forward Auto Log In Auto Message Play Broadcast Call Back Call Forward to Voice Mail Call Record Call Back Request Messages Date and Time Stamp Delivery Imperative Direct Messaging / Quick Memo Distribution Lists Extended Prompting External Number Notification External Pager Notification FaxMail (Requires VPMF-E) Future Delivery Group and Sort Messages Prior to Play Individual Mailbox Greeting Individual Mailbox Name Individual Mailbox Password Maximum Number of Messages Message Address Verification Message Alert Notification Schedule Message Counter Message Length Controls Message Retention Time by Subscriber Message Waiting Light Indication Message Options: Delete Retrieve Delivery Options Rewind Fast Forward Save Forward with Append Send Pause Scan Play Order Skip Replay Undelete Reply Multiple Subscriber Mailbox Login Multiple Subscriber Mailboxes Name Addressing Net Mailbox (AMIS) New / Old Selection One Touch Access Pager Notification Schedule Personal Mailbox Administration Private (Confidential) Messages Quick Memo Reminder Reply Required Retrieve Public Caller from Mailbox Return Receipt (Certified Message) Self Memo / Reminder Self Memo / Reminder Categories Speed Control Subscriber Workload Manager Until... Scheduling Urgent Messages Volume Control